Confidentiality
Our Confidentiality Commitment
Unless prior agreement has been reached or your Health Check has been sponsored (either in full or part) by a third party, all information provided to Business Health Pty Ltd will be kept strictly confidential between your business and Business Health Pty Ltd. In the case where subsidization has occurred the sponsoring party will receive a copy of your Health Check results (unless we are notified to the contrary).
In all other circumstances no information will be disclosed or otherwise released to any other party except through consolidated data comprised from all participants' input - it will consequently not be possible to identify any individual business' specific results.
Your Confidentiality Commitment
Unless prior agreement has been reached, all information provided by Business Health Pty Ltd will be kept strictly confidential between your business and Business Health Pty Ltd. Under no circumstances will any such information be disclosed or otherwise released to any other party.
Privacy Statement
Business Health is totally committed to protecting and maintaining the privacy, accuracy and security of your personal and business information.
How we collect your information
- We will only collect information relevant to our business relationship with you.
- We will collect this information directly from you or, if we use other sources, we will tell you what they are.
How we use your information
We will limit the use of your information to:
- Recommending to you, or otherwise providing you with, the advice, products and services that we believe meet your needs.
- Carrying out our business, which includes account management, planning, product development, research and analysis.
- Fulfilling our legal requirements (for example, disclosure to law enforcement agencies or the courts).
- Commenting on industry trends using data consolidated from our client base. In doing so we will not disclose your personal or business information to any outside party.
- We may use your information to offer you products and services that we believe meet your needs. However, you can notify us at any time if you do not wish to receive these offers.
Who will use your information
- We will not share, sell or trade your information to any non Business Health group company or person.
- With your prior consent we will allow your information to be provided to other select organizations, who perform certain functions or operations for us. We contractually bind these companies to the same standard of care as we apply to ourselves. They further, cannot provide this information to anyone else.
Your information is secure
- We will use up-to-date techniques and processes, which meet current industry standards, to ensure that your information is kept secure and confidential.
- Only employees of Business Health and those who are authorized to perform services on our behalf will have access to your information.
- We will not retain any of your information for any longer than it is required by us, except to fulfil our legal obligations.
- Business Health is proud to comply with the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles, which underpin it. (To find out more you can contact the Office of the Federal Privacy Commissioner or visit their web site, www.privacy.gov.au)
On-Line Services
Information we collect
For each visitor to our web site, our web server collects the following type of information for statistical purposes - the number of users who visit the website; the date and time of visits; the number of pages viewed and the overall traffic pattern.
This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you.
Cookies
To provide you with a range of website features, online products & services we use two types of cookies.
Firstly, we use permanent cookies to keep a record of all visits to the website and to provide personalised features eg. These cookies do not contain any personally identifying information. They are used to help us develop the design and layout of the website, improve applications, and measure the effectiveness of our marketing activities.
Secondly, we use session cookies as part of the identification process for our online services. This is for security purposes to determine that you are who you say you are and to provide you with your confidential account information. These cookies are integral in providing you with the service.
To evaluate the effectiveness of our online advertising, we may use third parties to collect statistical data on the Business Health website within their permanent cookies. These cookies do not capture any personally identifying information from our website. They are used only to evaluate and measure the effectiveness of our marketing activities.
When You Provide Information
The type of information that we collect from you will depend on what products and services you use on the website. Specific details on each product and service are detailed within their Terms & Conditions on the website and supersede this general statement.
It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.
Security of Captured Data
When capturing customer data it is passed through a secure Business Health server using encryption technology to ensure that your information is protected when being sent over the internet. Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords, user log ons or other security procedures.